About Qoxadi
Qoxadi opened its doors in 2015 in the heart of Kensington, London. Founded by textile care specialists with 18 years of combined industry experience, we established this laundry service to address the growing need for reliable, efficient fabric care in West London. Our facility on Kensington Park Road was chosen specifically for its accessibility to both residential and commercial clients across Notting Hill, Holland Park, and surrounding areas.
Our Mission
We provide textile cleaning services that meet the practical needs of London residents and businesses. Our work focuses on delivering consistent results through proper equipment maintenance, trained staff, and established cleaning protocols. Each item receives appropriate treatment based on fabric type, soil level, and care label instructions.
Operating six days a week, we process an average of 850 kilograms of laundry daily. Our team of 12 trained technicians handles everything from everyday clothing to specialized items requiring specific care methods. We use commercial-grade Miele and Electrolux equipment, maintained on a quarterly schedule to ensure operational reliability.
Experience and Expertise
Since opening, we have completed over 245,000 service orders for 3,200 regular clients. Our facility operates with ISO 9001 quality management certification, ensuring standardized procedures across all service categories. We process garments for private households, hotels in the Bayswater area, restaurants in Notting Hill, and medical practices requiring sanitized linens.
Our staff undergoes training in stain identification, fabric characteristics, and appropriate cleaning agents. We maintain detailed records of each order, tracking specific client preferences and any special handling requirements. This systematic approach allows us to maintain service consistency regardless of which team member processes your items.
Core Values
Reliability
We maintain a 98.5% on-time completion rate, with clear communication if delays occur. Our systems track each order from drop-off to collection, providing transparency throughout the process.
Quality Standards
Every item undergoes inspection before and after cleaning. We use pH-balanced detergents suitable for different fabric types and maintain water temperature controls to prevent damage.
Environmental Responsibility
Our facility uses water recycling systems that reduce consumption by 40%. We source biodegradable cleaning products and operate energy-efficient dryers that lower our carbon footprint.
